Sydney wide mobile service · 20+ years
Washing Machine Not Spinning? Common Causes
Clothes coming out soaking wet, or a drum that will not turn at all, are among the most common washer callouts we get. The cause depends on your machine type, and nearly all are single visit repairs.
Common causes
What is usually behind it
Blocked pump or drain fault
Most machines refuse to spin if they cannot drain first. A blocked pump filter is the number one culprit and a quick fix.
Worn drive belt
On belt driven machines, a stretched or snapped belt means the motor runs but the drum does not turn.
Lid switch or door lock fault
A safety switch that thinks the lid or door is open will stop the spin from ever starting.
Worn motor brushes
On many front loaders, worn carbon brushes stop the drum turning. An inexpensive part with a big effect.
Unbalanced load protection
Modern machines refuse to spin a badly unbalanced load. If it happens every wash, the suspension may be worn.
Before you call
Quick checks worth trying first
Check the drain pump filter if your machine has an accessible one, redistribute the load and try a spin cycle, and note any error code on the display. Tell us the code when you call and we will usually know the fix before we arrive.
Still not right? That is what we are here for. Call 0418 407 470, describe what is happening, and we will tell you the likely cause and bring the right parts.
Related
More help with your washing machine
Good to know
Frequently asked questions
Why are my clothes still soaking wet after a cycle?
The machine has skipped or aborted the spin, usually because of a drain problem or unbalanced load protection. If it happens repeatedly, the pump or suspension needs attention.
Is a machine that will not spin worth repairing?
Almost always. Pumps, belts, brushes and switches are all economical repairs compared with replacing the machine.
How quickly can you come out?
Same day service is available across Sydney in most cases. Call 0418 407 470 early in the day for the best chance of a same day slot.
How does pricing work?
We diagnose at your home and quote before any work begins, so you always know the cost up front. Every repair carries a 12 month workmanship warranty.
Need a repair today? Let us get it sorted.
Same day service across Sydney. Call now and speak directly with an experienced technician. No call centres, no runaround.
Call 0418 407 470